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State unemployment website glitches keep some Floridians from their only source of income listen

12/16/13 Janelle Irwin
WMNF Drive-Time News Monday
Listen to this entire show: listen to this show

Tags: Unemployment, labor, Rick Scott, Deloitte, Florida, Department of Economic Opportunity

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Glitches in Florida’s new unemployment compensation website have been keeping some people from receiving their only form of income. The CONNECT website launched in October, but still isn’t working up to par. Unemployed people like Susan McGrath say they can’t even get anyone on the phone to answer questions

“What happens is, they’ll say, ‘it’s a high-volume call period, please call back later.’”

McGrath had to wait to file a claim until the new website launched because the old one was ...

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