Hillsborough County Tax Collector’s Office announces new changes after uncovering appointment fraud

Share
Nancy Millan, Hillsborough County Tax Collector / Facebook, "Nancy Millan for Hillsborough County Tax Collector"

Listen:

After an internal investigation revealing appointment fraud, WMNF’s Chris Young reports that the Hillsborough County Tax Collector’s Office is announcing changes to its appointment scheduling system.

Hillsborough County Tax Collector Nancy Millan noticed an influx of complaints this summer.

“We had a number of complaints from folks that were just simply not able to get an appointment online.”

Her office also heard rumors of suspicious activity. So, after launching an investigation, they uncovered the scam. Scammers would book driver’s license appointments in bulk and resell them for a fee.

“There’s a number of things we are doing behind the scenes that hopefully will deter that behavior.”

This includes only allowing one appointment booking per person, and requiring customers to enter their or a parent’s driver’s license number. Customers must confirm that they’re Hillsborough residents before booking, and staff now check that names and IDs match.

Milan hopes this helps curb scammers.

“We want to make sure that people are protected and we are ensuring the integrity of the appointments that we have out there.”

The Tax Collector’s Office encourages residents to take advantage of online services when possible, including online driver’s license and registration renewals.

 

You may also like

Christian Ziegler
Florida GOP Chair Christian Ziegler, husband of Moms For Liberty cofounder, accused of sexual battery by alleged menage a trois lover

Christian Ziegler, Florida’s GOP chairman and husband of Sarasota County...

The Scoop: WMNF Daily News Digest
The Scoop: Thurs., November 30, 2023 Tampa Bay & Florida headlines by WMNF

Transgender student rights Students walked out of a Broward County...

Scales of Justice Law
Florida Supreme Court calls for adding two county court judges in Hillsborough

The Florida Supreme Court recommended adding a circuit judge in...

drag performers
Florida settles with a hotel over ‘Drag Queen Christmas’

Florida regulators and a Miami hotel have settled a dispute...

Ways to listen

WMNF is listener-supported. That means we don't advertise like a commercial station, and we're not part of a university.

Ways to support

WMNF volunteers have fun providing a variety of needed services to keep your community radio station alive and kickin'.

Follow us on Instagram